OBJECTIVE
To leverage my extensive experience as an auto collision damage appraiser and
estimator—skilled in CCC1, Audatex, Mitchell, Ǫapter, and Webest—to deliver accurate,
efficient, and insurance-compliant vehicle damage assessments. I specialize in virtual
estimating that protects labor margins, reduces unnecessary costs, and holds repair
facilities accountable for cycle times. I aim to support insurance carriers, fleets, and
appraisal firms through precise evaluations, supplement processing, and classic car
appraisals. I also bring strong bilingual Spanish/English communication, customer service,
and negotiation abilities to serve diverse clients with professionalism and reliability.
PROFESSIONAL EXPERIENCE
Independent Automobile Damage Appraiser (Part-Time As Needed)
Arkansas • Kansas • Missouri • Texas
Self-Employed | 07/2025 – Present
• Acquire vehicle damage photos and write accurate collision estimates for multiple
IA service companies.
• Provide estimating services on an as-needed basis for various carriers and appraisal
firms.
• Review collision estimates for guideline compliance and accuracy.
• Communicate with repair facilities regarding revisions, clarifications, and
supplement discussions.
• Utilize CCC1, Ǫapter, Audatex, Mitchell, and Webest depending on
company-provided system access.
• Provide Spanish/English interpretation and translation for claim statements and
customer communication.
Remote Photo Estimator
Innovation | 11/201G – 07/2025 (Company Closed)
• Produced cost-effective collision estimates from photos using CCC ONE.
• Followed estimating guidelines for multiple insurance carriers.
• Rekeyed and matched body shop estimates to ensure accuracy and reduce costs.
• Ordered decals and uplift equipment for vehicles as needed.
• Provided consistent status updates to customers and insurance companies every
other day.
Collision Damage Estimator (Bilingual Spanish/English)
Body Shop – Broken Arrow, OK | 12/200G – 12/2011
• Delivered accurate, cost-effective estimates for walk-in, out-of-pocket, and
insurance customers.
• Wrote estimates for carriers including State Farm, Farmers, Travelers, Shelter, and
ANPAC using CCC Pathways.
• Followed estimating guidelines for multiple insurance companies.
• Ordered OEM, aftermarket, and used parts from vendors.
• Provided regular repair status updates to customers and insurers.
• Conducted shop tours to explain repair processes and build customer trust.
Collision Damage Estimator (Bilingual Spanish/English)
Collision Repair – Tulsa, OK | 05/2008 – 11/200G
• Prepared accurate collision estimates for insurance and customer-pay repairs.
• Assisted Spanish-speaking customers with clear communication throughout the
claims and repair process.
• Coordinated with technicians and parts vendors to support efficient repair
workflow.
TECHNICAL SKILLS
• Estimating Systems: CCC1, CCC Pathways, Audatex, Mitchell, Ǫapter, Webest
• Claims s Appraisal: Virtual estimating, supplement processing, rekeys, guideline
compliance reviews
• Communication: Bilingual Spanish/English, customer service, negotiation,
translation C interpretation
• Assisted software developers in redesigning and improving auto
damage estimating platforms, providing real-world workflow insight
to enhance accuracy, usability, and guideline compliance.
ADDITIONAL STRENGTHS
• Strong understanding of insurance procedures and documentation
• Experience with photo-based and in-person inspections
• Ability to reduce unnecessary repair costs while maintaining accuracy and fairness
• Reliable, detail-oriented, and committed to professional standards