Care Transition Coordinator Hospice Sales

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Join VitalCaring – Where Your Passion Changes Lives!

Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family th supports, inspires, and uplifts both our pients and our team members.

Who We Are
Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locions across the country. We are committed to fostering a culture of support, growth, and excellence for our team th is the backbone of how we ensure we deliver exceptional pient care.

Why Choose VitalCaring?

Drive Innovion. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing pient care. As a key player in a forward-thinking healthcare organizion, you’ll represent innovive solutions th truly make a difference for pients and families—today and into the future

Make a Meaningful Impact – Help pients and families navige their healthcare journey with compassion and dignity.

Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.

Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.

Competitive Pay & Benefits – Be rewarded for your dedicion and expertise with a compension package th truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both work and in life. We celebre success every level, with meaningful recognition for both individual contributions and team achievements.

Health & Wellness
• Medical, Dental & Vision
• Pharmacy Benefits
• Virtual & Mental Health Support
• Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
• Supplemental Health & Life Insurance

Financial & Legal
• 401(k) with Company Mch
• Employee Referral Program
• Prepaid Legal Plans
• Identity Theft Protection

Work-Life Balance & Perks
• Paid Time Off
• Pet Insurance
• Tuition & Continuing Educion Reimbursement

Join VitalCaring Group and experience a company th invests in you every step of the way!

Job Summary
At VitalCaring, our team members transform lives and foster hope through genuine caring. As a Care Transition Coordinor (CTC), you will serve as the primary liaison between referral sources, pients and families facing end-of-life or home health needs, and the clinical team. You will support seamless transitions of care by conducting effective sales calls, strengthening relionships, educing partners and families, and coordining timely referrals. Every encounter reflects our values—trustworthy, capable, compassione, proactive, and called.

Essential Functions

Referral Development & Sales Execution

• Serve as a liaison between referral sources, pients and caregivers, and the clinical team to ensure seamless coordinion through the care transition process.
• Execute effective, structured sales calls using pre-call planning, rapport building, probing questions, objection handling, and closing techniques.
• Identify and meet the needs of referral partners through consistent communicion and service excellence.
• Successfully execute weekly, monthly, and quarterly stregies to increase market share and drive referral growth.
• Initie, manage, and document consistent sales activities across multiple contacts within each referral source.
• Achieve established referral and admission goals and contribute to overall organizional growth.

Relionship Building & Collaborion

• Build and maintain collaborive working relionships with referral partners, community stakeholders, and internal teams.
• Represent the organizion professionally and tactfully across a variety of healthcare settings.
• Work in close partnership with clinical and operional leaders to support timely admissions and approprie pient onboarding.
• Participe in community outreach, educion, and events to increase awareness of services.

Care Coordinion Support

• Engage pients, caregivers, and hospital care teams to facilite approprie, timely home health or hospice transitions.
• Communice key pient needs, risks, and updes to internal teams to support safe care delivery.
• Maintain accure documention in CRM and EMR systems to support communicion and continuity of care.

Professional Standards

• Demonstre strong time management, organizion, and follow-through to meet expections.
• Maintain accountability to regulory requirements, agency policies, and compliance standards.
• Participe in required meetings, in-services, and professional development activities.
• Perform additional duties as assigned.

Qualificions

• Bachelor’s degree in Healthcare, Business, Marketing, or a reled field preferred; equivalent experience accepted.
• Minimum two years of healthcare or reled sales experience; hospice or home health experience preferred.
• Demonstred ability to interact professionally with individuals all levels, both internally and externally.
• Strong communicion, relionship-building, and decision-making skills.
• Proficient with Microsoft Office (Word, Excel, Teams, Outlook) and CRM systems.
• Ability to work independently, prioritize competing demands, and manage a dynamic schedule.
• Reliable transportion with current auto liability insurance.

Environmental / Working Conditions

• Works primarily in the field conducting visits with referral sources across hospitals, skilled nursing facilities, physician offices, and other community settings.
• Requires local travel within the service area; occasional adverse weher conditions may be encountered.
• Flexible schedule required to meet the needs of referral partners.
• May occasionally participe in pient or family meetings to support educion and coordinion.
  
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